Module 1

Email and Task Problems in the Modern Office Place

The problem

So many of us are burdened by overloaded Inboxes

  • E-mail leads to more business interactions, work, churn
  • Staff (wrongly) try to use Inbox as a Task Manager
  • Staff do not have tools for effective prioritizing

The solution: Use Microsoft Outlook Smarter

Step 1: Learning Outlook’s Task Management System

  • Outlook Task Manager Basics
  • Reconfiguring Outlook’s Task System so it Works
Time Wasters

Inefficient use of critical tools like Outlook can be a major time waster for staff. Most Outlook users have only basic training.

Time Savers
Efficient use of Outlook and its tasks management tools can save time, reduce workday stress and bring back a sense of control to overloaded Inboxes.